CallScripter News Releases

Let it snow, let it snow, let it snow...

Wed, 10 Mar 2010 06:35:23 GMT

The UK is famed for many things; William Shakespeare, David Beckham and The Royal Family...however maybe our most infamous British characteristic is to be taken completely off guard by our unpredictable weather.
A little snow falls and the

End of the road for 'negative' call scripting press?

Wed, 10 Mar 2010 06:35:23 GMT

Although scripting software is often at the receiving end of negative press comments (agents like robots, agents with no free will, the script builders hold all the control etc), maybe we are beginning to see the tide turning...

The Votes Are In! CallScripter Nominated for Regional Award

Wed, 10 Mar 2010 06:35:23 GMT

CallScripter are officially finalists within the East Anglian Business Awards 2009. We are delighted to have made the shortlist for the Innovation and Technology Category.

Results are announced Thursday 19th November!

Call Centre Europe - Spotlight on CallScripter

Wed, 10 Mar 2010 06:35:23 GMT

This month CallScripter graced the front cover of Call Centre Europe magazine to highlight our predictive dialling solutions.

CallScripter - Leading the Way in Technological Advances

Wed, 10 Mar 2010 06:35:23 GMT

Always ahead of their competitors, CallScripter is thrilled to announce the launch of CallScripter 4,2. This latest scripting technology is designed to make agents more effective, ensure data quality and improve interaction with customers.

SUSA processes more interviews with CallScripter

Wed, 10 Mar 2010 06:35:23 GMT

CallScripter are delighted to announce that through their Dutch Partner, @Voicetec, the Student employment agency of the Netherlands, SUSA, has successfully implemented a CallScripter solution.

CallScripter is just the ticket for Merlin!

Wed, 10 Mar 2010 06:35:23 GMT

CallScripter are delighted to announce that they have recently completed Phase 1 of a Contact Centre Ticketing Solution for the world's second largest Global entertainments company, Merlin Entertainments Ltd.

CallScripter enjoys the icy chill ... belowzero, of course!

Wed, 10 Mar 2010 06:35:23 GMT

Ipswich based company, CallScripter, a subsidiary of IPPlus (UK) Limited, recently held their 2nd Annual Awards Ceremony at London’s belowzero restaurant + lounge and the ABSOLUT ICEBAR.

IPPlus Expands UK Coverage

Wed, 10 Mar 2010 06:35:23 GMT

IPPlus (UK) Limited is delighted to announce the expansion of its Corporate Sales team.

IP Plus ... so much more!

Wed, 10 Mar 2010 06:35:23 GMT

County Contact Centres PLC is delighted to announce they are re-branding as IPPlus PLC.

CallScripter can't predict the future, but it can predict the next call!

Wed, 10 Mar 2010 06:35:23 GMT

CallScripter announce the latest addition to their complete Contact Centre Management Suite – Predictive Dialling.

CallScripter Website Gets a Facelift ...

Wed, 10 Mar 2010 06:35:23 GMT

CallScripter launch their brand new websites – www.callscripter.com and www.callvault.co.uk

CallScripter joins in the battle against Data Theft

Wed, 10 Mar 2010 06:35:23 GMT

In response to the worrying rise in data theft, CallScripter announce that its complete Contact Centre software suite can aid in the battle against identity theft.

CallScripter announce Global expansion of SaaS

Wed, 10 Mar 2010 06:35:23 GMT

CallScripter announce that their innovative Hosted solution has now been rolled out to include Europe and Australia.

CallScripter announces new Call Recording Solution

Wed, 10 Mar 2010 06:35:23 GMT

CallScripter are delighted to announce the launch of the latest addition to their complete Contact Centre Software Suite – CallVault.

Make homeworking a reality with Callscripter

Wed, 10 Mar 2010 06:35:23 GMT

In today’s competitive Contact Centre industry, homeworking is a hotly debated concept. With CallScripter’s new Hosted solution, you can easily implement a homeworking strategy TODAY.

The Writing on the Call

Wed, 10 Mar 2010 06:35:23 GMT

Two of the UK’s leading contact centre software companies have joined forces to produce a more complete applications suite for the channel.

CallScripter Hosted Available Now

Wed, 10 Mar 2010 06:35:23 GMT

United Kingdom - October 1, 2007 - County Contact Centres today announced the availability of a fully hosted SaaS platform for their CallScripter application.